At RiseConnectz, we aim to provide a smooth and transparent shopping experience. We understand that plans may change, and you may need to cancel your order.

1. Order Cancellation Before Dispatch

You can cancel your order before it is shipped. Please contact us as soon as possible to request cancellation:

Email: sonukumarconect@gmail.com
Phone: +91 92114 01773

Once the cancellation is confirmed, the full amount will be refunded to your original payment method within 5–7 business days.

2. Order Already Shipped?

If your order has already been dispatched, we cannot cancel it. However, you may initiate a return once the order is delivered. Please refer to our Return Policy for instructions.

3. Prepaid Orders

For prepaid orders cancelled before shipping, the refund will be processed automatically to your source account.

4. RiseConnectz’s Right to Cancel

We reserve the right to cancel any order due to:

• Product unavailability

• Payment issues

• Incorrect pricing or technical errors

Customers will be informed promptly, and a 100% refund will be issued.

5. Need Help?

For any queries related to order cancellation or refund, contact us:

Email: sonukumarconect@gmail.com
Phone: +91 92114 01773

Address: E-102, Shop No. 1, GF, Nanhey Park, Uttam Nagar, New Delhi, West Delhi-110059, Delhi